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Skills / social-listening

Take care of customers

Find Out What Customers Are Saying

Technical skill: Social Listening

Find the conversations that need your attention, from praise and product questions to urgent complaints and competitor-switch stories. The weekly digest cites its sources and ranks the threads where a helpful reply could matter.

Version 1.0.0Redeep 0.2.8+Publisher Redeep

What you need to get started.

Best for
Businesses that want a regular view of public customer and competitor conversations.
You provide
Your brand, competitors, products, markets, time window, and any sites or topics to include.
Technical name
Social Listening
Also known as
  • brand monitoring
  • competitor monitoring
  • reputation monitoring
Software
Redeep 0.2.8 or newer on macOS · Claude Desktop / Claude Code · Codex CLI
MCP connectors
None.
Credential checklist
None.
Setup after install
  1. No connector is required; Reddit and X sweeps use built-in web search and browser tools.
  2. Optional: use an already-connected X API MCP for richer or faster X coverage.
  3. Optional: route approved digests or urgent alerts through an existing Slack-bound agent.
Artifact SHA-256f38ad9077e095c128308ff22e1acc57379531c390434d22334cb0f73908c5f0a
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